Common questions about interpreting and translation often relate to when language assistance is needed, which format is appropriate, and what clients can expect during the process. Surad Interpreting and Translation serves patients, healthcare providers, and organizations in Minneapolis and throughout the broader service area. The answers below provide practical information to help visitors determine which type of language support may fit their situation.
When might on-site interpretation be appropriate?
On-site interpretation may be appropriate when a patient and healthcare provider need to communicate in person and do not share the same language. It can support medical appointments, consultations, examinations, and other provider-patient conversations where the patient needs to ask questions, describe concerns, or understand information.
How is virtual interpretation different from on-site interpretation?
Virtual interpretation provides language assistance remotely through telephone or video rather than having an interpreter physically present. It may be useful when patients and providers are in different locations or when remote interpretation is appropriate for the interaction.
What types of materials can be submitted for written translation?
Written translation can include documents, forms, healthcare-related information, and other written materials. Translation may be relevant when patients or organizations need written information presented in another language.
Which languages are supported?
Services specialize in African languages as well as Southeast Asian, Russian, and Eastern European languages, along with many other languages from around the world. Specific language availability should be discussed based on the language needed for the particular request.
Who can request interpreting or translation services?
Services are available to patients, healthcare providers, HMOs, hospitals, government organizations, insurance carriers, legal clients, and business clients. The appropriate service format depends on the communication or translation need and the setting in which the language support will be used.