When a patient and healthcare provider do not share the same language, an on-site interpreter can facilitate direct communication during an in-person interaction. This service may be useful for patients attending medical appointments, consultations, examinations, or other healthcare conversations where they need to describe concerns, ask questions, or understand information from their provider. On-site interpretation is available within the Twin Cities and surrounding 7-county metro area.
How It Works
On-site interpretation supports communication by:
- Interpreting spoken communication between patients and providers
- Conveying questions, responses, instructions, and other information between languages
- Supporting communication during medical appointments and consultations
- Interpreting healthcare terminology used during provider-patient conversations
- Facilitating two-way communication while participants speak directly to one another
What to Expect
The interpreter participates in the in-person interaction and facilitates communication between the patient and provider. Patients can speak directly to their healthcare provider, ask questions, describe concerns, and respond to information while the interpreter interprets the exchange. The service remains focused on facilitating communication between the participants rather than replacing the provider-patient interaction.